Writing to the Editors
The only way to reach us is through the contact route shown on this website. Messages arriving from other channels that claim to be from our team should be ignored, and no one should ever be given your banking or identity information on our behalf.
What Makes a Helpful Report
Corrections are easiest to check when they point to a specific sentence. Please give the URL, copy the wording in question and explain what you believe is correct, ideally linking to a casino’s live terms or a regulator’s record. Reports about licence details, providers, deposit and withdrawal options, promotional rules or broken links are all useful.
Problems We Cannot Solve
As an information site, we have no connection to player accounts and no power to approve withdrawals, lift restrictions or reopen closed profiles. Account and payment issues must be raised with the casino’s own customer service, then escalated through its complaints procedure if needed. Keep screenshots and transaction references, and do not send us log-in details or personal documents.
Worried About Your Gambling?
Contacting a website is not the quickest route to help. Independent support services, bank gambling blocks and blocking software can act straight away, and an active GamStop exclusion is best left untouched. Our Responsible Gambling page brings these options together.
Back to the Casino Comparison
To compare the current options and the checks behind them, return to our guide to casinos not on GamStop.